Our Policies
Unity Pro Moving Policies are as follow:
- Moving bookings are not FULLY booked without completing this form and a $55 deposit is paid. (NO EXCEPTIONS)
- The day of your booked moved you will be contacted by one of our representatives with your crew ETA
- All TVs must be packed in TV box to be loaded on our trucks (We have TV boxes available for purchase)
- We DO NOT handle or move any flammable products
- We have the right to collect full payment before completely unloading OUR truck(s)
- We will not move or handle small miscellaneous items that clearly can be packed in boxes or bags.
- Our crew are entitled to a lunch break and a 10 minute break on moves that are over 2 hours. Breaks will be documented and the time will be deducted from the overall time of the move.
- If you chose to opt of having our crew to wrap and protect your belongings, then a "Waiver of Liability" must be filled out and sign by customer and driver before the start of the move.
- If our crew dissemble any of your belongings we will put them back together. If we are only providing labor (loading or unloading only) then we will assist in re-assembling ONLY all hardware must be accounted for.
- If there are any damages or concerns, you must notify the crew and fill out a "Damage Report" or have it noted on the crew paper invoices at the end of your move.
- We are not responsible for any unprotected flooring
- Unity Professional Movers are not responsible for jewelry, money, or other valuables. Please make sure these items are in a safe place before the crew arrives
****We are NOT responsible for any particle wood damaged furniture that has been owned or purchased for up to 3 months. Particle wood can easily damage if any screws are loose and/or pieces are already cracked from wear and tear****
***Please carefully read all of our policies and if you have any questions please fill in the short answer description box!!!
***Please answer and submit all of your info on the next section, and once completed and sent back. We will send you a email/link for you to pay your $55 deposit. ($50 of deposit is applied towards your total invoice).